CRM Mitchell1, Author at Elite Automotive

2019 MINI Cooper
Mileage
34,853
Service Date
6/7/2023
Services Performed
CUSTOMER STATES THAT THE TIME AND DATE RESET ON ITS OWN. ALSO THAT THERE IS AN SLOW CRANK PRESENT AND THAT SOMETIMES THE DRIVERS WINDOW DOES NOT OPEN AN CLOSES ON ITS OWN WHEN CLOSING THE DOOR. CHECKED CHARGING SYSTEM. PERFORMED A BATTERY LOAD TEST. BATTERY FAILED TEST. REMOVED, REPLACED AND REGISTER THE NEW BATTERY TO THE DME.
FRANZ P. gave our service a 5 star review on 6/7/2023
2008 BMW 335i
Mileage
157,532
Service Date
5/25/2023
Services Performed
CUSTOMER STATES THAT THE ENGINE SMELLS LIKE BURNING OIL. FOUND THAT THE VALVE COVER GASKET IS LEAKING. ALSO STATES THAT THE CHECK ENGINE LIGHT IS ON AND THAT THE DRIVETRAIN MALFUNCTION MESSAGE IS ON. FOUND FAULTS FOR MISFIRE ON CYLINDER #3. DIAGNOSED AND CONFIRMED THAT THE IGNITION COIL FAILED. INSPECTED SPARK PLUGS AND FOUND THAT THE SPARK PLUGS ARE WORN. REMOVED VALVE COVER AND REPLACED THE CORRESPONDING GASKET. REPLACED ALL SIX SPARK PLUGS AND FAULTY IGNITION COIL. ALSO FOUND FAULT CODE 30FF TURBOCHARGER BOOST PRESSURE TOO LOW. DIAGNOSED AND FOUND THAT ONE OF THE VACUUM HOSES THAT CONNECTS TO ONE OF THE DIVERTER VALVES WAS DISCONNECTED. CONNECTED VACUUM HOSE. CLEARED FAULTS. TEST DROVE VEHICLE. NO FAULTS CAME BACK.
FOUND FAULT 29F3 FUEL LOW PRESSURE SENSOR ELECTRIC. DIAGNOSED AND CONFIRMED A FAULTY LOW FUEL PRESSURE SENSOR. REMOVED AND REPLACED.
FOUND FAULT 2C77 OXYGEN SENSOR AFTER CATALYTIC CONVERTER SIGNAL. DIAGNOSED AND CONFIRMED A FAULTY SENSOR. REMOVED AND REPLACED. CLEARED FAULTS. TEST DROVE VEHICLE. NO FAULTS CAME BACK.
DURING INSPECTION NOTICED THAT THE LEFT SENDING UNIT IS LEAKING FUEL. REMOVED AND REPLACED FUEL SENDING UNIT.
DURING INSPECTION FOUND THAT THE UPPER RADIATOR NECK IS LEAKING. ALSO NOTICED THAT THE EXPANSION TANK IS BROWN AN INDICATION OF FATIGUE AND FUTURE FAILURE. REMOVED AND REPLACED THE RADIATOR ASSEMBLY. REPLACED EXPANSION TANK. FILLED UP AND BLED THE COOLING SYSTEM. NO MORE LEAKS PRESENT THIS TIME.
TOM K. gave our service a 5 star review on 6/1/2023
2009 BMW 328i
Mileage
93,013
Service Date
5/19/2023
Services Performed
PREVIOUSLY DIAGNOSED A FAULTY CAS MODULE. REMOVED, REPLACED AND CODE THE NEW CAS MODULE.
VEHICLE IS DUE FOR A OIL & FILTER SERVICE. PERFORMED OIL & FILTER SERVICE. TOPPED OFF FLUIDS & ADJUST TIRE PRESSURE AS NECESSARY. RESET CBS DATA.
CUSTOMER STATES THAT THE VEHICLE VIBRATES UNDER ACCELERATION. FOUND THAT THE TORQUE CONVERTER SHUDDERS. DRAIN THE TRANSMISSION FLUID. FILLED UP WITH NEW FLUID AND USE A SHUDDER ADDITIVE. RESET ADAPTATION VALUES FOR TRANSMISSION. PERFORMED A TRANSMISSION RE-LEARN. TEST DROVE VEHICLE.
LAUREL F. gave our service a 5 star review on 5/19/2023
2011 BMW X5
Mileage
135,936
Service Date
5/3/2023
Services Performed
CUSTOMER STATES THAT THE CHECK ENGINE LIGHT IS ON. FOUND FAULT 4B93 PARTICULATE FILTER SYSTEM – REGENERATION INCOMPLETE. PERFORMED A REQUEST FOR REGENERATION VIA DIAGNOSTIC MACHINE. PERFORMED DRIVE CYCLE TO COMPLETE THE REGENERATION CYCLE. ALL SYSTEMS CAME BACK UP TO SPECIFICATIONS AFTER REGENERATION CYCLE.
DAVID B. gave our service a 5 star review on 5/3/2023
2011 BMW 335i
Mileage
58,050
Service Date
4/19/2023
Services Performed
FOUND THAT THE VALVE COVER ASSEMBLY IS CRACKED. REMOVED AND REPLACED THE WHOLE VALVE COVER ASSEMBLY WITH A GENUINE ONE. LABOR IS UNDER WARRANTY SINCE THE VALVE COVER GASKET WAS REPLACED A FEW MONTHS AGO.
EDWARD C. gave our service a 5 star review on 4/20/2023
2010 BMW 528i
Mileage
63,557
Service Date
4/18/2023
Services Performed
FOUND THAT THE BULB HAD FAILED. REPLACED THE FAULTY BULB FOR THE DRIVERS HEADLIGHT.
JAMES H. gave our service a 5 star review on 4/20/2023
2017 BMW X1
Mileage
35,852
Service Date
4/18/2023
Services Performed
Customer states that the engine will not crank or start. Customer was able to jump start the vehicle and drove it to the shop. Found that the vehicle has the original battery from 2017. Performed a load test. Battery failed. Removed, replaced and register the new battery to the DME.
LEMAR M. gave our service a 5 star review on 4/18/2023
2006 BMW 330i
Mileage
157,003
Service Date
4/13/2023
Services Performed
vehicle towed in for no crank no start. Diagnosed and found that the starter motor failed. Removed and installed a new oem starter assembly. Engine operation restored.
VEHICLE IS DUE FOR A OIL & FILTER SERVICE. PERFORMED OIL & FILTER SERVICE. TOPPED OFF FLUIDS & ADJUST TIRE PRESSURE AS NECESSARY. RESET CBS DATA.
ENGINE AIR FILTER AND CABIN -REMOVE AND REPLACE-
RICHARD M. gave our service a 5 star review on 4/13/2023
2013 BMW X5 M
Mileage
128,927
Service Date
4/5/2023
Services Performed
CUSTOMER STATES THAT THERE IS AN ABNORMAL VIBRATION UNDER ACCELERATION. TEST DROVE VEHICLE AND CONFIRMED VIBRATION. FOUND THAT THE FRONT AND REAR DRIVESHAFT HAVE PLAY IN JOINTS. EVENTUALLY BOTH DRIVE SHAFTS WILL NEED TO REPLACED. SEEMS TO BE VIBRATING ALSO FROM THE TIRES OUT OF BALANCE OR THE RIMS.
JACOB A. gave our service a 5 star review on 4/5/2023
2008 BMW 335i
Mileage
120,870
Service Date
4/5/2023
Services Performed
CUSTOMER STATES THAT THE ENGINE IS LEAKING OIL. DIAGNOSED AND FOUND THAT THE OIL PAN GASKET IS LEAKING. ALSO FOUND THAT THE ENGINE MOUNTS ARE WORN. REMOVED FRONT SUBFRAME AND REPLACED OIL PAN GASKET, ALUMINUM BOLTS AND OIL LEVEL SENSOR -O RING. REPLACED BOTH ENGINE MOUNTS AND PERFORMED AN OIL AND FILTER CHANGE. RESET CBS DATA. TOPPED OFF FLUIDS AND ADJUSTED TIRE PRESSURES AS NECESSARY.
Vehicle is due for a brake fluid flush service per CBS data. Performed brake fluid flush service. Reset CBS data.
STAN C. gave our service a 5 star review on 4/5/2023

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